RETURNS & REFUNDS

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Returns

You are able to return items within 15 days from the day you receive your purchase. For items received after this time period, we reserve the right to deny the return. Returns must be received in NEW, UNWORN and UNUSED condition. We do not refund shipping charges. Once we have received your package, your refund will be processed within 7 business days. You will be notified via email at the email address listed on your account when your order was placed.  Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 3-5 business days).

Ship To:
Original Strength
Attn: Returns
301 S. Main St
Fuquay-Varina, NC 27526

Workshop Refunds

If you are sick, have a family emergency, or have another unforeseeable situation arise, we will credit you towards another workshop  if you let us know at least 24 hours prior to the workshop.  If you’d like to attend a different workshop instead, we will put your payment as a credit towards a different workshop of your choice.  Credit must be redeemed within 6 months of original workshop date.

If you request a refund at least 90 days prior to your original registered workshop, it will be processed within 7 business days. You will be notified via email at the email address listed on your account when your order was placed.  Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 3-5 business days).

Workshop Cancellations

In the event that Original Strength must cancel a workshop, we will completely refund you your money. We will also allow you to reschedule a workshop if you would rather choose another to attend.  We will let you know at least 7 days prior to the workshop, unless there is a disaster of some sort, which renders our workshop and surrounding environment hazardous to any participants.

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